Shipping Policy

Order Processing Time
All orders are processed and dispatched within 1 to 2 business days after payment is confirmed We don't dispatch orders on weekends or public holidays If we're experiencing unusually high order volume dispatch may take a bit longer and we'll notify you by email if that happens

Shipping Times
Once your order ships it typically arrives within 7 to 12 business days for international destinations So from the moment you place your order to the moment it arrives you're looking at roughly 8 to 14 business days total This is an estimate and not a guarantee

What Can Affect Delivery
A few things can push delivery outside the estimated window including customs processing in your country local courier delays extreme weather national holidays an incorrect or incomplete address or high demand during peak seasons like holidays

Shipping Rates
Shipping costs are calculated at checkout based on your location and order details

Order Tracking
Once your order ships you'll get a confirmation email with a tracking number Give it 24 to 48 hours after dispatch for the tracking info to update

Customs Duties and Taxes
International orders may be subject to import duties taxes or customs fees charged by your country These are the customer's responsibility and aren't included in the item price or shipping cost It's worth checking with your local customs office before ordering if you're unsure

Incorrect Addresses
Please double check your shipping address before checking out We can't be held responsible for orders sent to an address the customer entered incorrectly If you catch a mistake let us know right away and we'll try to fix it before dispatch though we can't guarantee changes once processing has started

Lost Delayed or Missing Packages
If your order hasn't arrived within the estimated window reach out to our support team with your order number and we'll look into it with the carrier We aren't liable for delays caused by things outside our control like customs holds or courier issues but we'll do what we can to help resolve it

Multiple Items in One Order
If your order has more than one item they may ship separately and arrive at different times depending on availability and origin

Contact Us
If you have any questions about shipping just reach out to us at your support email